Grab@Pizza™
The business simulation game Grab@Pizza, which allowed delegates to see, feel and experience HOW to apply ‘Good practices’ such as COBIT, ITIL and BRM to achieve Business & IT convergence.
Virtual Training or e-Learning?
We offer flexibility. You can choose from our selection of in-class courses as well as online courses.
Try a live virtual courseTarget Group
Simulation for better collaboration between IT and business
The game can be used in combination with the BRMP or CBRM training. It can also be used by BRM teams to promote BRM within their own organizations. Bringing Business and IT people together to explore and agree the role and importance of BRM and to capture improvements.
- IT management
- Business personnel
- ITSM Level Managers
- Business Management
- ITSM Service Managers
- ITSM Process Managers
“During Grab@Pizza I was playing the Business Manager, I realized that I was making my decisions based on Business Value. This is something I don’t see in our organization.”
Course objectives
- Develop an effective customer focus.
- Learn how to translate Business Strategy planning to IT Strategy planning.
- Learn how to internally align the ITSM processes to create value to the business whilst managing costs and risks.
- Learn how to engage with the business in a dialogue of mutual understanding to agree and align priorities and decision making.
Scenario
How business relationship management and service delivery management align with the delivery of value to the business and its customers.
Grab@Pizza
Grab@Pizza is a very successful company selling millions of Pizza’s every year. But after 6 months in the current year, the sales figures are far below expectations.
The CEO urged the Business Manager to make a challenging recovery plan. This plan is based on a 6 month strategy to bring the sales and profit back on target. IT is a crucial enabler for reaching new markets, streamlining processes and reducing administrative overheads.
The IT department must organize themselves to explore the business demands, translate them to IT strategy and organize IT Support, IT Operations, Change Management to make ensure that the Business is successful at the end of the simulation.
Business strategy
Translate business strategy into IT strategy
Recovery project is based on a 6 month strategy to bring sales and profit back on target.
IT is a crucial enabler for reaching new markets, streamlining processes and reducing administrative overheads. The IT department must organize themselves to meet the business demands, translate these into an IT strategy and organize IT Support, IT Operations and Change Management to ensure that the business is successful at the end of the simulation.
Conclusion
The simulation experience had brought the theory alive. Turning what was seen as an academic subject (COBIT) into the real world. Delegates understood the importance of acting as one team with the business. They had gained an edge in shaping their future by capturing improvement actions to take away and bring ‘Business & IT Convergence’ a step closer.
ITIL Practitioner should be embedded within the organization’s culture. Building a culture of CSI, and incentivising small experiments over big bang changes, allows organizations to explore new ways of working without fear of catastrophic failure.
Similarly, exploring these themes and issues within an experiential simulation provides a safe-to-fail environment for people to learn without endangering the business.
This is a must-have!
Download your application to your mobile before you attend the course.
Free mobile app for managers. Interpretation and translation dictionary, audit tool.
In addition to the Audit Tool for Personal Data Protection, you can use consolidated terms and definitions of thousands of managerial terms in the management of projects, programs, portfolios, risks, enterprise architecture, security and privacy, and more:
- PRINCE2®, MSP®, MoP®
- MoR®, ISMS, GDPR, ZokB
- TOGAF®, ArchiMate®, ITIL & ITSM
Graduate ratings
What makes our references exceptional? They are not one-off events. Clients come back to us regularly.
View the full list of reference clients.
Not sure if this is the right courese for you? Get in touch!
For assistance please give us a call.
We are available at +420 222 553 101 Always Monday to Friday: 9am - 5pm.
Cannot call? Send us a message.
Would you like a gift for your birtday?
