Retraining course - Quality Management

The second most popular retraining course on the labor market next to the Project Manager. Qualify for the role of quality manager across sectors. As a bonus, you get the international ISO 9001 Quality Manager certificate. 

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Target audience

Restart your career as a Quality Manager

9 out of 10 applicants will get a job before graduation! You will not warm up at the Labor Office for a long time with this certificate.

The BASICS OF QUALITY MANAGEMENT training is intended for applicants for the position of quality manager who are registered for employment at the Labor Office. It doesn't matter how long you've been on record, but you have to be there.

If you are on notice, and you are just going to ÚP, you cannot apply for a 100% subsidy of the course fee for this course in advance. Only when you are registered at the Labor Office.

Graduates will be employed in the following positions:

  • Quality Manager
  • ISO 9001 consultant, advisor
  • Personnel, Technology Manager
  • Internal and Chief Quality Management Auditor
Manažer kvality, Vedoucí technik kvality

Aims of the course

  • Understand the methodology of quality management
  • Set the right goals, scope and specify quality management outputs
  • Promote continuous improvement as a principle of Quality Management
  • Document and inform quality management stakeholders
  • Effectively manage the administration, communicate and manage other entities in the field of quality management

Course content

Application of the basics of quality management: Product life cycle process, influences affecting quality, environment.

Applying quality assurance approaches: TQM, EFQM and CAF models. ISO 9001 and ISO 9004 standards.

Application of quality management tools: Deming's PDCA approach, including Pareto and statistical regulation.

Quality planning, analysis and prevention of defects: QFD, FMEA, FTA and more.

Risk assessment, analysis and prevention: SWOT, Kanban, Lean Production, Six Sigma, Just In Time, 5S.

Orientation in quality brands: European Quality Award EFQM, National Quality Awards of the Czech Republic.

Orientation in legal norms: Principles of protection laws and implementing decrees.

Kvalifikační standard. Autorizující orgán:	Ministerstvo průmyslu a obchodu

Bonus

★★★★★★★★★★★★

In addition to the NSK Quality Manager certificate, successful graduates will also receive nostrification of qualifications, the international certificate ISO 9001 Quality Manager.

With the ISO 9001 Quality Manager certificate, the door to large and multinational companies opens up for you, because its validity is recognized internationally.

The price of the course includes:

  • National Quality Manager Certification (NSK)


ISO 9001 Quality Manager

ISO 9001 Manager Auditor

Agenda

Day 1
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9:00 - 12:00

Introduction - Application of the basis of quality management

  • Health and safety
  • History and development of quality management
  • Characterize the meaning of "fathers" of quality

12:00 - 13:00

Lunch

13:00 - 17:00

  • Formulate and explain the best known definitions of quality
  • Explain terms: product quality, service, process quality, company quality (requirements)

Day 2
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9:00 - 12:00

Applying approaches to quality assurance

  • Describe the product life cycle process (from design to product disposal), influences affecting its quality during the production cycle)

12:00 - 13:00

Lunch

13:00 - 17:00

  • Describe the product life cycle process - (product impact on the environment)

Day 3
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9:00 - 12:00

  • Explain the philosophy (approach) of TQM (total-quality-management)
  • Formulate eight principles of quality management

12:00 - 13:00

Lunch

13:00 - 17:00

  • Describe EFQM and CAF models, explain their importance and contribution to the management of organizations

Day 4
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9:00 - 12:00

Applying approaches to quality assurance

  • Describe the approach to quality assurance in the sense of ISO 9000 standards (definition, structure of standards), ISO 9001 and ISO 9004 standards
  • Characterize the ISO 9001 standard - philosophy, principles and methods of application

12:00 - 13:00

Lunch

13:00 - 17:00

  • Define terms: good manufacturing practice - GMP (Good Manufacturing - Practice), good laboratory practice - GLP (Good Laboratory Practice)

Day 5
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9:00 - 12:00

  • (basic characteristics, application methods), food - HACCP, ISO 22000, VDA, ISO / TS 16949, QS 9000, AQAP

12:00 - 13:00

Lunch

13:00 - 17:00

  • (základní charakteristiky, metody aplikace), potraviny – HACCP, ISO 22000, VDA, ISO/TS 16949, QS 9000, AQAP

Day 6
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9:00 - 12:00

Application of quality management tools

  • Describe Deming's approach - PDCA method
  • Explain the principles of brainstorming management, including Pareto diagram and statistical regulation

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain and describe the Seven New Management Tools

Day 7
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9:00 - 12:00

Quality planning, analysis and prevention of defects

  • Describe the QFD method
  • Explain the principles of value analysis

12:00 - 13:00

Lunch

13:00 - 17:00

  • Describe the FMEA method
  • Describe the FTA method - fault tree

Day 8
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9:00 - 12:00

  • Characterize the Poka - Joke method
  • Explain the principles of the DOE method

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain the principles of the concept of benchmarking

Day 9
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9:00 - 12:00

Risk assessment, analysis and prevention

  • Explain the concept of SWOT analysis
  • Describe the principles of the Kanban method

12:00 - 13:00

Lunch

13:00 - 17:00

  • Describe the Lean Production method

Day 10
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9:00 - 12:00

  • Characterize the Six Sigma method
  • Define the principles of the 5S method

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain the concept of benchlearning

11. day
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9:00 - 12:00

Orientation in national and world prices for quality and quality labels

  • Explain the reasons why national quality awards are given in more than 80 countries around the world. Do they have a common denominator?
  • Quality Award), conditions of participation, evaluation and award procedures

12:00 - 13:00

Lunch

13:00 - 17:00

  • Characterize the Malcolm Baldrige National Prize (USA) - reasons for origin, goals, evaluation methods, procedure and who awards the prize

12. day
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9:00 - 12:00

  • Characterize the Deming award, principles and principles

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain the principles of the National Quality Award of the Czech Republic, the purpose of announcing the award, who announces it, who is responsible for expertise and organization, how and by whom

13. day
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9:00 - 12:00

  • Describe the basic principles of self-assessment and explain what they are for

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain which quality labels are awarded in the Czech Republic. What is the Czech Quality program? What are his most famous brands?

Orientation in legal standards in quality management

  • Introduce and characterize the law on consumer protection

14. day
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9:00 - 12:00

Describe the system of consumer protection in the Czech Republic

12:00 - 13:00

Lunch

13:00 - 17:00

  • Explain the principles of laws adopted to protect against dangerous products: Act on Liability for Damage Caused by Product Defect, Act on General Product Safety, Act No. 22/97 Coll. on technical requirements for products, Act No. 110/1997 Coll. on Food and Tobacco Products and Implementing Decrees, Act on Medicinal Products and the Protection of Public Health

15. day
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9:00 - 12:00

  • Clarify the EU's global approach - regulated area (conformity assessment and enforcement): modular approach, CE marking

12:00 - 13:00

Lunch

13:00 - 17:00

  • Describe and define terms: accreditation, certification, standardization, testing
  • Preparation for the exam

This is a professional qualification of NSK. It is a highly interactive course where candidates in practical exercises, group tasks and simulated discussions learn the independent work of the Quality Manager / Auditor.

  • Block duration 45 minutes
  • Hours 151 hours
  • Refreshments Ano
  • Exam Ano

František Kudláček

Quality manager. Chief Auditor of ISO 9001 quality management systems. Certified Six Sigma manager. Accredited person for retraining courses Manager, Quality Auditor, ISO 10006 Project Management and PRINCE2.

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Vladimír Medlík

PRINCE2® Approved Trainer | Consultant

Vladimir has very rich experience in project management across disciplines. In addition to training, he manages to manage a project office at the General Finance Directorate. It creates a project management methodology for other clients. And always "tailored" to the needs of small and large companies. As an internationally accredited auditor, he also prosecutes other duties.

  • 2012 - Head of PMO
  • 2008 - PRINCE2® Approved Trainer
  • 1994 - Auditor, Project Manager / Trainer

LinkedIn

Certification

Quality Manager| ISO 9001 Internal Auditor

The Ministry of Industry and Trade granted the authorization of TAYLLORCOX for 5 years the professional qualification ZÁKLADY MANAGEMENTU KVALITY (číslo: 60/2020, Kód: 62-005-R).. You can take a course and an exam with us, both with a 100% subsidy from the Labor Office.

Exam

NSK authorized examination in the professional qualification (code: 62-005-R) takes place according to the evaluation standard of the Ministry of Education. Authorizing authority: Ministry of Industry and Trade.

The assessment standard contains the required range of knowledge and skills acquired in the course Fundamentals of Quality Management, which will be verified by an authorized examination commission

Passing the exam and certification is proof for the Labor Office of successful completion of the course !!

Základy managementu kvality (kód:62-005-R)

Exam Format

Základy managementu kvality, kód: 62-005-R

The total duration of the test (excluding time for breaks and preparation) is 6-8 hours (an hour is 60 minutes). The exam can be spread over several days according to the specified activities.

Written part:

  • Closed book
  • 40 questions
  • 3 choices, 1 correct option 

Oral part:

  • Oral part with written preparation
Zkouška NSK

Úřad práce - Žádost o rekvalifikaci - Stáhnout

Akreditace MŠMT - Stáhnout

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