Application of the basics of quality management: Product life cycle process, influences affecting quality, environment.
Applying quality assurance approaches: TQM, EFQM and CAF models. ISO 9001 and ISO 9004 standards.
Application of quality management tools: Deming's PDCA approach, including Pareto and statistical regulation.
Quality planning, analysis and prevention of defects: QFD, FMEA, FTA and more.
Risk assessment, analysis and prevention: SWOT, Kanban, Lean Production, Six Sigma, Just In Time, 5S.
Orientation in quality brands: European Quality Award EFQM, National Quality Awards of the Czech Republic.
Orientation in legal norms: Principles of protection laws and implementing decrees.