ITIL® 4 Managing Professional Transition

You have invested countless hours in the studio, passed the entire ITIL® v3 certification scheme and obtained the prestigious "ITIL® Expert" certification. Or are you very close to this title? This five-day course will prepare you for the ITIL® 4 exam: "ITIL® Managing Professional (MP)". Don't miss the discounted bridge from ITIL® v3 to ITIL® 4!

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Target audience

ITIL® 4 Managing Professional (MP) Transition

Are you ready for the next challenge? Upgrade your knowledge to ITIL® 4 MP!

This course is intended exclusively for those of you who have obtaind ITIL® v3 Expert, or collected 17 credits in the ITIL® v3 certification scheme.

Možná je i varianta 15 kreditů ve schématu ITIL v3 a certifikace ITIL 4 Foundation. Pokud ještě nemáte dostatečný počet kreditů, ITIL v3 certifikace je možné stále ještě získávat, tak neváhejte!

ITIL 4 Managing Professional (MP) Transition

Benefits

ITIL v3 has the highest ITIL Expert certification. ITIL 4 equivalent is ITIL MP

All ITIL v3 certification holders can easily upgrade to this level. In the new version of ITIL 4, this certification level is replaced by one of the most sought-after courses: ITIL Managing Professional (MP)

Where else to get this certification than from the most professional ITIL provider, the only holder of Accredited Training Organization (ATO) accreditation consulting organization (ACO) for ITIL Maturity Model and RCB (Registered Certification Bodie) for IT Service Management (ITSM) standard according to the international standard ISO/IEC 20000-1

Benefits

Agenda

Day 1
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09:00 - 16:45

** 34 Best Practice in 3 streams **

  • Service management
  • General management
  • Technical management

Day 2
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09:00 - 16:45

** IT Specialist: concepts **

  • High Velocity IT
  • Create, Deliver & Support
  • Drive Stakeholder Value

** ITIL Strategist: concepts **

  • Direct, Plan & Improve

Day 3
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09:00 - 16:45

** ITIL Service Value System **

  • Governance
  • Service Value Chain
  • 7 Guiding Principles
  • 4 Business Dimension
  • Continuous Improvement

Day 4
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09:00 - 16:45

** ITIL MP Practice **

  • Revision of knowledge
  • Practice all concepts
  • Official practice tests, incl. evaluation
  • Instructions based on practical examples
  • Certification guidelines, all for the certification exam

Day 5
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09:00 - 16:45

The main ** differences between ITIL v3 **, which is built on a 5-phase lifecycle of IT service management with the help of 26 processes and functions.

** vs **.

ITIL 4 ** Service Value System ** and its 34 practices.

An intensive 5-day course will prepare you for the ITIL Managing Professional (MP) certification, which is included in the price. It contains comprehensive knowledge needed for IT Management according to the new ITIL 4 Service Value Stream and its components.

  • Block duration 90 minutes
  • Hours 40 hours
  • Refreshments Yes
  • Exam Yes
  • Prerequisites

    This course is intended only for those who have achieved the ITIL v3 Expert certification, or holders of 17 credits in the ITIL v3 scheme.

AXELOS / PeopleCert

Did you decide to upgrade the certificate? Congratulations! Each successful graduate will also receive a certificate issued by the owner of the Axelos methodology. her EI (Examination Institute) PeopleCert.

  • Certificate in English
  • The PeopleCert certificate in electronic form
  • Upon request, we will provide a court expert's translation

Certification insturctions

AXELOS / PeopleCert

Exam format

An intensive 5-day course will prepare you for the ITIL Managing Professional (MP) certification, which is included in the price. It contains comprehensive knowledge needed for IT Management according to the new ITIL 4 Service Value Stream and its components.

  • Duration: 90 min 
  • Closed book exam
  • Pass mark: 28//40 marks (70%) + extra time for non-native English speakers (23 min)
  • Format: 40 multiple choice questions
Exam format

Jiří Pilný

15 years of experience with standards of IT Service Management, ITIL, project management. Game Leader for business simulations that will help you use the methodology to increase the applicability of standards in practice. His most successful projects include:

  • Office online
  • Parking Liberec
  • MS Tools for budget management, investments, subsidies
  • PRINCE2® Accelerator (SW solution according to PRINCE2 methodology)

Linda Břeská

Linda's courses are full of practical experience. It has excellent ratings and often standing ovation.

Since 2006, Linda has been dedicated to implementing IT Service Management, helping graduates to develop internal methodologies such as IS Service Delivery, SLAs setup and management, Service Desks implementation projects, and more IT4IT managerial and other best practices.

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