A classification scheme for the set of primary and supporting activities that contribute to the overall lifecycle of creating net value of a product or service offering provided by or through the IT function.
Within the IT4IT framework it is used to describe the operating model for the IT business function. It includes primary activities such as planning, production, consumption, fulfillment, and support. It also includes supporting activities such as finance, human resource, governance, and supplier management.
A classification scheme for the set of primary and supporting activities that contribute to the overall lifecycle of creating net value of a product or service offering provided by or through the IT function.
Within the IT4IT framework it is used to describe the operating model for the IT business function. It includes primary activities such as planning, production, consumption, fulfillment, and support. It also includes supporting activities such as finance, human resource, governance, and supplier management.
