SPI

Service provider interface

(ITIL Service Strategy) An interface between the IT service provider and a user, customer, business process or supplier. Analysis of service provider interfaces helps to coordinate end-to-end management of IT services. 


SPI

Service provider interface

(ITIL Service Strategy) An interface between the IT service provider and a user, customer, business process or supplier. Analysis of service provider interfaces helps to coordinate end-to-end management of IT services. 

Used in methodology