Process manager

A role responsible for the operational management of a process. The process manager’s responsibilities include planning and coordination of all activities required to carry out, monitor and report on the process.

There may be several process managers for one process – for example, regional change managers or IT service continuity managers for each data centre. The process manager role is often assigned to the person who carries out the process owner role, but the two roles may be separate in larger organizations.


Process manager

A role responsible for the operational management of a process. The process manager’s responsibilities include planning and coordination of all activities required to carry out, monitor and report on the process.

There may be several process managers for one process – for example, regional change managers or IT service continuity managers for each data centre. The process manager role is often assigned to the person who carries out the process owner role, but the two roles may be separate in larger organizations.

Used in methodology