A method or practice of coordinating work by organizing all of the relevant information into one place—called a case. The case becomes the focal point for assessing the situation, initiating activities and processes, as well as keeping a history record of what has transpired. Beyond this generic definition, case management has specific meanings in the medical care, legal, and social services fields. For this book, we see case management as a technique that could be used in any field of human endeavor.
A method or practice of coordinating work by organizing all of the relevant information into one place—called a case. The case becomes the focal point for assessing the situation, initiating activities and processes, as well as keeping a history record of what has transpired. Beyond this generic definition, case management has specific meanings in the medical care, legal, and social services fields. For this book, we see case management as a technique that could be used in any field of human endeavor.
