Key Principles Of Quality

The three guiding concepts for managing quality improvement are: Principle 1, Quality is defined as any product or service that satisfies customer specifications. Principle 2, the work standard is defect free. Principle 3, Quality is measured by the price of non quality (PONQ)


Key Principles Of Quality

The three guiding concepts for managing quality improvement are: Principle 1, Quality is defined as any product or service that satisfies customer specifications. Principle 2, the work standard is defect free. Principle 3, Quality is measured by the price of non quality (PONQ)

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