ITIL® Leader Digital & IT Strategy

The three-day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

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About the course

ITIL® Leader Digital & IT Strategy focus on the alignment of digital business strategy with IT strategy. It also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT and Digital Strategy course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

This course will also help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

About the course

ITIL 4 Book

Order your copy of ITIL 4 Digital and IT Strategy here!

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ITIL 4 Book

ITIL 4 certification roadmap

ITIL 4 certification road map

ITIL 4 certification road map

Day 1
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Introduction

Foundation recap

Key Concepts of Digital and IT Strategy

  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models

Strategy and the Service Value System

  • Opportunity and Demand
  • Value
  • Governance
  • ITIL Guiding Principles
  • Continual Improvement
  • ITIL Practices

What is Vision?

  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Positioning Tools forDigital Organizations
  • Assignment 1: Digital Disruption and Digital Positioning

Day 2
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Where Are We Now?

  • Environmental Analysis
  • Opportunity Analysis
  • Digital Readiness Assessment

How Do We Get There (Strategic Planning)

  • Strategy Planning
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization

How Do We Get There (Strategic Approaches)

  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations

Take Action (Managing Strategic Initiatives)

  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication

Day 3
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Did We Get There? (Measuring Strategy)

  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy

How Do We Keep The Momentum Going

  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment

Managing Innovation and Emerging Technologies

  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology

Managing Strategic Risk

  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment

The three-day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

Digital and IT Strategy includes four Case Study assignments, that are graded in-session, and a multiple-choice exam at the later, done on-line.

Candidates must pass all the Case Study assignments in order to take the exam. This will be confirmed to candidates by the trainer before the end of the training. Candidates who fail to complete the Case Study assignments in-session, may be given an additional individual written assignment that is based on the same case-study.

  • Block duration 90 minutes
  • Hours 24 hours
  • Refreshments Yes
  • Exam Yes
  • Prerequisites

    ITIL 4 Foundation

AXELOS / PeopleCert

There are two official practical test and certification test AXELOS (Examination Institute) PeopleCert.

The final exam takes place online after the course. All candidates will receive an exam voucher to book the date of the final exam themselves.

  • 30 questions, 60 minutes
  • Pass mark: 21/30
  • Prerequisites: ITIL® 4 Foundation + training through ATO TAYLLORCOX
  • Electronic certificate in English
  • Upon request, we will provide a court translation

iOS & Android App

Download your application on your mobile before you attend the course.

Free mobile app for managers. Interpretation and translation dictionary, audit tool.

In addition to the Audit Tool for Personal Data Protection, you can use consolidated terms and definitions of thousands of managerial terms in the management of projects, programs, portfolios, risks, enterprise architecture, security and privacy, and more:

  • PRINCE2®, MSP®, MoP®
  • MoR®, ISMS, GDPR, ZokB
  • TOGAF®, ArchiMate®, ITIL & ITSM
iOS & Android App

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