ITIL® Leader Digital & IT Strategy
The three-day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.
Virtual Training or e-Learning?
We offer flexibility. You can choose from our selection of in-class courses as well as online courses.
Try a live virtual courseAbout the course
ITIL® Leader Digital & IT Strategy focus on the alignment of digital business strategy with IT strategy. It also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.
The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
The IT and Digital Strategy course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
This course will also help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
ITIL 4 Book
Order your copy of ITIL 4 Digital and IT Strategy here!
ITIL 4 certification roadmap
Day 1Hide agendaOpen agenda
Introduction
Foundation recap
Key Concepts of Digital and IT Strategy
- Digital, Information, and Communication Technology
- Digital Transformation
- Services, Products, and Competitive Advantage
- Tiers of Strategy
- Business Models
- Operating Models
Strategy and the Service Value System
- Opportunity and Demand
- Value
- Governance
- ITIL Guiding Principles
- Continual Improvement
- ITIL Practices
What is Vision?
- Disruptions
- Vision
- Digital Disruptions
- Balanced Strategic Focus
- Positioning Tools forDigital Organizations
- Assignment 1: Digital Disruption and Digital Positioning
Day 2Hide agendaOpen agenda
Where Are We Now?
- Environmental Analysis
- Opportunity Analysis
- Digital Readiness Assessment
How Do We Get There (Strategic Planning)
- Strategy Planning
- Financial Aspects of Digital and IT Strategy
- Business Models for Strategy Planning
- Portfolio Optimization
How Do We Get There (Strategic Approaches)
- Strategic Approaches for Digital Organizations
- Strategic Approaches for Operational Excellence
- Strategic Approaches to Evolution
- Strategic Approaches to Social Responsibility and Sustainability
- Assignment 2: Strategic Approaches for Digital Organizations
Take Action (Managing Strategic Initiatives)
- How Strategies are Implemented
- Coordinating Strategy and Strategic Initiatives
- Leading Digital Transformation
- Digital Leadership
- Assignment 3: Strategy Planning and Communication
Day 3Hide agendaOpen agenda
Did We Get There? (Measuring Strategy)
- Key Facts About Measurement
- Measuring a Strategy
- Instrumenting Strategy
How Do We Keep The Momentum Going
- Long-Term Momentum: Ensuring Organizational Viability
- Short-Term Momentum: Parallel Operation
- Assignment: Digital Strategy in VUCA Environment
Managing Innovation and Emerging Technologies
- Managing Innovation
- Formal Approach to Innovation Management
- Culture that Supports Innovation
- Approaches to Innovation
- Evaluating and Adopting Emerging Technology
Managing Strategic Risk
- Risk Management
- Risk Identification
- Risk Posture
- Risk Treatment
The three-day ITIL® 4 Leader: Digital & IT Strategy certification course focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.
Digital and IT Strategy includes four Case Study assignments, that are graded in-session, and a multiple-choice exam at the later, done on-line.
Candidates must pass all the Case Study assignments in order to take the exam. This will be confirmed to candidates by the trainer before the end of the training. Candidates who fail to complete the Case Study assignments in-session, may be given an additional individual written assignment that is based on the same case-study.
- Block duration 90 minutes
- Hours 24 hours
- Refreshments Yes
- Exam Yes
Prerequisites
ITIL 4 Foundation
AXELOS / PeopleCert
There are two official practical test and certification test AXELOS (Examination Institute) PeopleCert.
The final exam takes place online after the course. All candidates will receive an exam voucher to book the date of the final exam themselves.
- 30 questions, 60 minutes
- Pass mark: 21/30
- Prerequisites: ITIL® 4 Foundation + training through ATO TAYLLORCOX
- Electronic certificate in English
- Upon request, we will provide a court translation
iOS & Android App
Download your application on your mobile before you attend the course.
Free mobile app for managers. Interpretation and translation dictionary, audit tool.
In addition to the Audit Tool for Personal Data Protection, you can use consolidated terms and definitions of thousands of managerial terms in the management of projects, programs, portfolios, risks, enterprise architecture, security and privacy, and more:
- PRINCE2®, MSP®, MoP®
- MoR®, ISMS, GDPR, ZokB
- TOGAF®, ArchiMate®, ITIL & ITSM
Graduate ratings
Excellent review ☆☆☆☆☆ from 1784 reviewers
What makes our references exceptional? They are not one-off events. Clients come back to us regularly.
- David K.
- 06.12.23
- ☆☆☆☆☆
Velmi dobré z hlediska směřování organizace. Lektor Bomba.
- GDPR Anonymizováno
- 01.09.23
- ☆☆☆☆☆
Přínosný kurz, který nám potvrdil správně směřování v rámci digitální transformace. Nemám co vytknout.
- Luboš Ř.
- 01.09.23
- ☆☆☆☆☆
- Správa železnic
Výborné školení.
- Dalibor F.
- 01.09.23
- ☆☆☆☆☆
- Správa železnic
Výborný, opravdu přínosný kurz,
- Jan S.
- 01.09.23
- ☆☆☆☆☆
- Správa železnic
Velice přínosný kurz, jak obsahově, tak formou prezentace školitelem.
- Václav J.
- 19.07.23
- ☆☆☆☆☆
- COM PLUS
spokojenost, individuální přístup, praktické případové studie
- Jan Odvárka
- 07.09.22
- ☆☆☆☆☆
- Správa železnic, státní organizace
Vynikající jak po stránce obsahové tak prezentační.
View the full list of reference clients.
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